Our 25-Point Instrument Inspection ensures your instrument arrives ready to play.

The inspection will be included with all instruments shipped.

Here's how we meticulously inspect and prepare every instrument:

Handling and Preparation
  • Record and verify the instrument's SKU and serial number for authenticity and tracking.
  • Inspect case or gig bag for durability and interior condition.
  • Confirm all included accessories and documentation.
Cosmetic and Construction Check
  • Clean and polish the instrument's body.
  • Inspect fingerboard surface for wear or imperfections.
  • Evaluate neck and neck joint alignment.
  • Examine strings for quality and lifespan.
  • Check plastic components (pickguards, control knobs, etc.).
  • Inspect hardware, including inlays and binding.
  • Assess nut and headstock for proper fit and finish.
Hardware Assessment
  • Verify smooth motion of bridge and tuning machines.
  • Check strap buttons and ensure proper attachment.
  • Inspect truss rod cover and ensure secure placement.
  • Evaluate pickup screws, rings, and mounting.
  • Test output jack for secure fit and functionality.
Electronics Testing
  • Test pickups (electric and/or acoustic) for clarity and response.
  • Verify switch functionality and potentiometer smoothness.
  • Check onboard electronics, such as preamps and tuners.
Playability & Performance
  • Tune instrument to pitch and stretch strings for stability.
  • Adjust action height, neck relief, and intonation.
  • Check frets for wear and smooth edges.
  • Play-test all notes and chords across the fretboard.
  • Ensure tremolo system (if applicable) operates properly.
Final Touches
  • Re-tune to pitch, polish, and clean instrument for a professional finish.
  • Safely pack and double-box for secure shipping.

Why Tapestry Music?

Tapestry Music has been a BC family owned business since 1996.  With 3 locations in White Rock, Vancouver and Victoria, Tapestry offers in store & online shopping, music lessons and repair services. As a music education specialist, Tapestry is respected and recommended by music educators across Canada.

Best Price

Guarantee

Tapestry will match the selling price of any identical product from any Canadian retailer that has that item in-stock, up until 30 days after purchase.

FREE SHIPPING

On  orders over $149

We don't charge shipping or handling on orders over $149 (before tax and shipping calculation). There are a few reasonable exceptions like very large or heavy items as well as shipping to remote areas.

30-Day

Returns

Exchange or return for full refund items purchased within 30 days if in unused new condition and in original packaging.

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